Privacy Notice General Data Protection Regulation (GDPR)
What this Privacy Notice covers:
We are committed to protecting your personal information. In this notice, references to ‘we’,
‘us’ or ‘our’ mean Goulding Bros & Co Ltd (Fine Jewels). This notice explains how we collect
and use personal information about yourselves.
Who we are:
We are Manufacturing Jewellers and members of both The London Diamond Bourse and The
National Association of Jewellers (NAJ).
Information we gather:
We collect your information in the form of your name(s), business address and business contact
details and store it on our database and paper files.
This information is collected from:
1. E-mail, post, fax and mail correspondence with Goulding Bros & Co Ltd.;
2. Contact via phone;
3. In-person contacts with Directors and employees;
4. Information we receive from external third parties, where relevant.
We will use your information to:
1. Administer and despatch enquiries and orders.
2. Maintain relevant contact, including, but not limited to: providing information about
quotations and/or invoices for work and/or items of fine jewellery.
3. Contact you by phone and/or email to arrange visits in person.
4. Maintain the accuracy of your information and communicate with you for any other reasons
relating to your business requirements.
What is the legal basis of processing your data?
The legal basis of processing your data is ‘legitimate interest’, where processing is required for
maintaining contact with customers.
Who will have access to the information?
We will not share your information with third parties. We may outsource our IT services to
reputable third parties, including for the purpose of ensuring the security of data. We have data
protection compliant agreements in place with all such service providers, so they would only
use information according to our instructions. We take reasonable organisational and technical
measures to protect your information against unauthorised access, modification or misuse.
How long will we keep your information?
In the absence of any legal requirements, your personal data will be retained for as long as
necessary for the purpose listed above. This means your data will be deleted if you withdraw
consent or the data is no longer required or inaccurate. We will hold your information for a
period which is deemed reasonable.
Your rights:
You have the right to:
- Keep us updated.
- Request a copy of the personal information we hold about you. For security reasons, we require proof of identity with two pieces of approved identification. Please submit your request
in writing to the contact details shown at the end of this notice. We will respond within 28 days of receipt of your written request and confirmed ID. Please provide as much information as possible about the nature of your contact with us to help us locate your records. This request is
free of charge unless the request is manifestly unfounded or excessive.
- Have any inaccuracies in your data corrected. If you would like to update the details we hold
about you, please contact us.
- Request that we delete your personal data so it is erased from our records.
Enquiries:
Please contact us if you have any enquiries arising from this Privacy Notice. Where possible,
please raise all such enquires in writing to:
Goulding Bros & Co Ltd.
Suite 50, 5th Floor
88-90 Hatton Garden
London
EC1N 8PN
Tel: 020 7242 7081
Email: gouldingbros@gmail.com
Changes to our privacy policy:
We keep our privacy policy under review. If there are any changes, these will be added to our website:
www.gouldingbros.com This policy was last updated on 25th May 2018.
